Paradialer Help

Import contacts

Add a contact by hand, import a CSV, or import from a HubSpot list.

Three ways to feed your contacts in: one by one, by CSV, or from a HubSpot list.

Adding a contact by hand

From the Contacts page, click Add contact.

  • Fields: First name, Last name, Phone, Email, Company, Title, LinkedIn.
  • Rule: at least one of first name, last name, phone or email.
  • The phone has to be a valid number (otherwise: "Invalid number — check the country and the digits").

Importing a CSV

From a campaign's page, use Add contacts → Import a CSV. The contacts are added to the campaign and to your workspace.

  1. Upload a CSV with a header row. Limits: 2 MB, 1000 rows per import.
  2. Map the columns: common headers (Apollo, HubSpot, Salesforce, Lemlist… and French ones) are guessed automatically. Point each column at a field (First name, Last name, Phone…), a custom field, or Ignore.
  3. Review: a preview shows the valid rows and the ones to fix.

Invalid rows

A row with no identifier (no first name / last name / phone / email), or with an invalid phone or email, is flagged and excluded from the import — the others go through.

No de-duplication on CSV

A CSV import does not remove duplicates against your existing contacts: a valid duplicate row creates a new contact. Clean your file beforehand if you need to.

Importing one contact from HubSpot

To add a single HubSpot contact to your address book, without a campaign: Contacts → Import → From HubSpot (HubSpot must be connected).

  1. Search for the contact by name, email, phone or company (at least 2 characters).
  2. Click Import next to the right result. If it is already in Paradialer, the button reads Update: its details are refreshed from HubSpot, with no duplicate.

The Import menu also offers CSV file: the same import as above, but the contacts go to your address book only, without a campaign.

Importing from a HubSpot list

Still from the campaign: Add contacts → HubSpot list (HubSpot has to be connected).

  1. Pick a list (the Sync now button refreshes the list of lists).
  2. Preview — members are split into:
    • already in your workspace (matched, not recreated — that's the de-duplication),
    • to import (callable) — with a phone number,
    • to import (no phone) — imported, but absent from the dial queue until a number is added.
  3. Import — the contacts are added to the campaign.

Lists with more than 1000 members aren't supported yet — split it in HubSpot.

On this page

Adding a contact by handImporting a CSVImporting one contact from HubSpotImporting from a HubSpot list